The ideal world would have cohesive teams. It is an amiable environment. It is everyone’s responsibility to help each other. As the saying goes, it’s easier said than done. And when teammates bump heads, the leader becomes the catalyst.
Leaders often find it difficult to settle disagreements among teammates. Consequently, people get into minor disputes all the time when they work together. The primary principle of leadership training, however, is that conflict does not just disappear if it is ignored.
EFFECTIVE WAYS TO HANDLE CONFLICT
Dissolving conflict or dealing with it among team members can increase employee morale and productivity. To assist you, here are a few suggestions:
Encourage teammates to solve conflict on their own – A wise parent knows to avoid interfering in sibling disputes at all costs. As a leader, you can escalate a conflict by interfering with spirited disagreements.
Rather than in someone’s office, we recommend that disputing team members meet in a neutral place to resolve their differences, such as a conference room.
Distinguish between differences of opinion and conflict – Some people enjoy playing the critic to attack others’ viewpoints as a form of amusement. It is key to examine the reasons why you feel uncomfortable when confronted.
In the event of two people expressing different ideas, try increasing your comfort level. If handled properly, disagreements can be a driving force for progress and innovation inside an organization.
Codes of conduct – Many companies have codes of conduct written into their corporate policies and/or corporate cultures, however, others do not.
Your team might benefit from creating a set of rules if you hear offensive comments or notice signs of workplace harassment.
Intervention is sometimes necessary – Coworkers are sometimes unable to resolve conflicts on their own. Make sure they know that you are available to act as a sounding board and you are also happy to act as a mediator if they need it.
Conversations that are difficult but necessary can lead to more cooperative relationships that lead to success.