Handling Conflict

Okay, let’s agree to disagree. How many times have you seen this happen in your everyday conversations? Isn’t this an obvious statement for people with differences in opinion to just accept and move on? This needn’t be the case if you investigate the situation carefully.

Have you felt like finding your Zen in the middle of a meeting?

Disagreements, and misunderstandings not only cause quarrels among young kids, but they also occur with full-grown adults in the workplace. Have you seen yourself in a situation like this, where you felt the need to break away and feel that moment of peace while in a meeting that’s not going well? You have then come to the correct place.

Picture of a woman seeking peace when handling conflict in a meeting

To overcome such unpleasant situations, companies are investing in training their employees to reinforce their soft skills. Studies show that employees with strong conflict resolution skills can navigate through arguments, complaints, and difficult conversations with a constructive approach.

Why is it essential to enhance conflict handling skills?

When faced with a conflict situation, critical thinking and creative problem-solving skills are vital for leaders across the board. A leadership development course like handling conflict can help transform learners’ ability to steer through difficult situations and achieve a goal that’s most desirable for the benefit of the organization.

Further, assessing new hires for their conflict management skills is gaining more importance than ever. More so, within the emerging remote working environment where people have fewer personal interactions, it becomes increasingly difficult to establish a bond among employees. Thus, leading to a difference of opinion resulting in disagreements during meetings.

What will you learn from the handling conflict course?

Conflict handling course will not only help leaders in the industry, but it is also an impressive skill to gain when you are starting out your career.

People’s perceptions and assumptions often fuel conflicts. Most times, it’s simply our human ego that results in a conflict. So, moving forward with an approach to building trust, empathy, and fellowship will bring people together to work towards a common goal. Are you curious to learn how P2L can help change your company’s conflict-handling strategy? Enroll in our upcoming conflict handling course, or simply email us at mike@p2linc.com for more information. Handling conflict courses will enhance your ability to recognize the five styles of conflict resolution and how to best use these approaches in a conflict situation.

  1. How to apply the Stop, Yield, Go Model to resolve conflicts
  2. Learn techniques to manage emotions during conflict situations
  3. Acquire the ability to explain assumptions and their effect on a conflict
  4. Understand the importance of using active listening when solving a conflict
  5. How to use assertive language techniques to collaborate

Teams working efficiently post conflict management course

Understanding the viewpoint of the other person and applying the right communication technique will help you manage conflicts and stop them from escalating. It’s also important to remember that the end goal will be to agree on a solution that’s mutually beneficial for the organization.

“Leaders do not avoid, repress, or deny conflict, but rather see it as an opportunity” – Warren G. Bennis

Join us during our next session to learn conflict handling and become a pacesetter.

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