Coaching Conversations

Be An Adept Executive With Executive Coaching - A woman with ponytail is shaking hands with a man who is wearing a tie across a desk.


Coaching conversations help employees learn to take ownership of their challenges and be responsible for their own actions. Instead of directly answering them, ask them questions and allow them to come to their own conclusion when deciding.

Great Coaching Conversations: The 5 Cs.

According to Transformational Leadership, these 5 Cs sum up a great coaching conversation:

  • Clarity: Be clear in what needs to be communicated. Think of the specific changes that your employee will benefit from in the future?
  • Compassion:  Instill the mindset that feedback is a gift. Let them know that you’re on their team and working toward the goal of helping them reach their potential. Then, ask the employee what support they need to follow through on the coaching given.
  • Curiosity: Approach from a place of curiosity rather than judgment. Ask what could they have done better.
  • Confirmation: Acknowledge the emotion. Restate your understanding of what the employee said.
  • Commitment: Ask them the most important takeaways for them from this conversation, the new behaviors that they will practice, and determine follow-up actions


Here are the things you’ll learn after taking this course :


As a result of this workshop, participants will be able to:

  • Prioritize coaching as part of a leadership strategy
  • Identify and leverage the elements of the EC2 prompt: Explore, Collaborate, Commit
  • Explore the levels of listening and utilize mind-opening questions
  • Practice applying EC2 techniques through a coaching conversation

Coaching conversation is not about teaching, but learning and making your employees aware of their potential. Sincerely allotting time to coach can encourage employees, thus leading to new ways of thinking, innovative solutions, and valuable learning.


For more information about this course, please check this page from P2L.


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