A group of multigenerational and diverse employees are sitting a table working on a project together.

Building Generational IQ

Duration: 0.5 day

Industry: Leadership Development

Location : In Person

Language : English

About this course

What is Generational IQ?

Building generational IQ refers to the ability to work cohesively across a generational workplace. Generational IQ in the workplace is essential for the success of the company since it promotes fresh new ideas. Millennials continue to alter the job landscape, generational diversity continues to get the attention it deserves. Therefore, generational IQ emphasizes the importance of an employee's ability to work cohesively across a generational workplace.

The following measures need to be implemented to help your organization develop a generational quotient so that all workers can flourish in an inclusive environment that embraces age diversity:

Understanding generational differences

Developing Generation IQ for an organization requires it to recognize that generational differences can impact how employees interact, how they work together, how they deal with feedback, and how they motivate each other concerning leadership. Conflicts are often cited as being the consequence of personality differences.

Communicating mindfully and motivating effectively

There are many motivators within each generation. The communication preferences of each generation are different and the frequency with which feedback is sought and their attitude toward teamwork. Organizations and managers need to know and respect each generation to use the right communication methods and motivators.

Empathize and rationalize

Workers may be able to empathize with and rationalize their workplace behaviors better if they believe that they are different in certain aspects from people of other generations. The organization must model inclusive behavior to build empathy and respect towards those of another generation by cultivating in its employees a culture of inclusion.


What Will You Accomplish?

In this course you will learn:

  • Understand the principles of generational IQ and how it impacts staff, customers, and society at large
  • Distinguish the expectations and general preferences of the five generations currently found in the workplace
  • Have a better awareness of personal preconceptions and biases at play, and how to manage these
  • Be prepared to build a more inclusive work environment in which employees of any generation can contribute to their fullest.


Who is this course for?

This course is for anyone who wants to help their organization develops a generational quotient so that all workers can flourish in an inclusive environment that embraces age diversity. 

For more information about generational IQ, please check out this article on Harvard Business Review or this blog from P2L's website.