Everyday Coaching Conversations

About this course

EC2 or “Everyday Coaching Conversations” gives you, as a leader, the opportunity to enhance your coaching skills. It allows you to take advantage of spontaneous interactions you have with your employees. This program is highly experiential and does away with traditional coaching models for an intuitive and practical approach. It makes coaching memorable and accessible in-the-moment for both new and experienced coaches alike.

Chances are that you're missing key opportunities to coach your employees. Good leaders understand the benefits of coaching their employees. Great leaders can identify and/or create coaching moments everyday. They have the ability to seize the impromptu interactions that give way to everyday coaching conversations. 

Great Coaching Conversations: The 5 Cs.

According to Transformational Leadership, these 5 Cs sum up a great coaching conversation:

• Clarity: Be clear in what needs to be communicated. Think of the specific changes that your employee will benefit from in the future?
• Compassion:  Instill the mindset that feedback is a gift. Let them know that you’re on their team and working toward the goal of helping them reach their potential. Then, ask the employee what support they need to follow through on the coaching given.

• Curiosity: Approach from a place of curiosity rather than judgment. Ask what could they have done better?

• Confirmation: Acknowledge the emotion. Restate your understanding of what the employee said

• Commitment: Ask them the most important takeaways for them from this conversation, the new behaviors that they will practice, and determine follow-up actions”

For more information about this course, please check this blog from P2L.