Getting Started with ForgeRock® Identity Cloud

Duration: 3 days

Industry: Information Technology

About this course

Getting Started with ForgeRock® Identity Cloud Online Training Course

This course takes students from a high-level understanding of how ForgeRock® Identity Cloud (Identity Cloud) works, through the various online resources available to them, to a fully functional hands-on development environment, where they learn how to implement the many features of Identity Cloud in a training environment. Students take real-world use cases and implement them in a provided live Identity Cloud environment, where they learn the concepts and tasks necessary to successfully manage identities, applications, and user journeys in their own Identity Cloud.

For more information, please check P2L's website, as well as this page from Forgerock.

Who can benefit?

  • ForgeRock Identity Cloud Administrators
  • Technical users who work with Identity Cloud

Course Objectives

Upon completion of this course, you should be able to:

    • Describe the features and benefits of Identity Cloud, the supported use cases, and the environment and roles necessary for successfully managing an Identity Cloud environment
    • Manage the onboarding of users through self-service, importing bulk identities, and synchronizing identities between Identity Cloud and external resources
    • Create new user journeys to support how end users authenticate and perform self-service with Identity Cloud
    • Manage the applications that access Identity Cloud for the identity and access management services that protect those applications

Course Outline

Chapter 1: Introducing Identity Cloud

Lesson 1: Introducing ForgeRock Identity Cloud

  • Describe Identity Cloud
  • Describe the top ten customer use cases
  • Describe Identity Cloud onboarding services

Lesson 2: Getting Access to Identity Cloud

  • Describe how to register for an Identity Cloud tenant
  • Describe the platform console
  • Describe how to get support
  • Review Identity Cloud content

Lesson 3: Accessing Your CloudShare Lab Environment

  • Describe the CloudShare lab environment
  • Log in to your CloudShare lab environment

Chapter 2: Managing User Identities

Lesson 1: Managing Identities

  • Describe use cases and processes for managing identities
  • Manage identities using the platform console
  • Describe use cases and processes for password policy management
  • Configure default password policies

Lesson 2: Onboarding Users with Self-Service

  • Describe use cases and processes for self-registration
  • Create a new user using self-registration
  • Describe use cases and processes for managing personal data and consent
  • Manage personal data and consent

Lesson 3: Adding Identities with Bulk Import

  • Describe use cases and processes for bulk import
  • Add customers to Identity Cloud
  • Troubleshoot import failures

Lesson 4: Utilizing Placeholder Attributes

  • Describe use cases and processes for placeholder attributes
  • Manage placeholder attributes

Lesson 5: Synchronizing Identities from External Resources

  • Describe use cases and processes for synchronizing identities from an external resource
  • Configure remote connections between your tenant and external DS
  • Describe how to synchronize identities
  • Synchronize entries between DS and Identity Cloud
  • Synchronize entries between Identity Cloud and DS
  • Configure remote connections between your tenant and an external AD server
  • Synchronize AD entries

Lesson 6: Managing Roles and Assignments

  • Describe roles and assignment use cases and processes
  • Create assignments and provisioning roles

Lesson 7: (Optional) Additional Administration Tasks

  • Describe REST endpoints
  • Describe how to access platform logs
  • Describe how to monitor your environment

Chapter 3: Managing User Journeys

Lesson 1: Exploring the User Journeys

  • Describe the preconfigured user journeys
  • View the preconfigured user journeys
  • Describe the URLs and realms relationship
  • Register and log in as a new user using the preconfigured user journeys
  • Describe the preconfigured ProgressiveProfile journey
  • Collect user preferences upon subsequent logins
  • Describe the self-service journeys
  • Recover your forgotten username, reset your password, and update your password

Lesson 2: Modifying the User Journeys

  • Describe the role of authentication nodes and trees within Identity Cloud
  • Modify the default Login user journey
  • Modify the UI theme for an organization
  • Make minor branding changes

Lesson 3: Configuring User Self-Service

  • Describe the KBA-related journey
  • Configure the KBA questions and set requirements
  • Describe the Terms and Conditions-related journey
  • Configure and set the Terms and Conditions

Lesson 4: Configuring Social Registration and Authentication

  • Describe steps for configuring social registration and authentication
  • Configure a social identity provider for Identity Cloud
  • Describe how you can add social registration
  • Add social registration to the default Registration user journey
  • Describe how you can add social authentication
  • Add social authentication to the default Login user journey

Chapter 4: Managing Applications

Lesson 1: Defining Applications

  • Describe the role of applications in Identity Cloud
  • Describe the supported application types
  • Describe the role of the ForgeRock SDKs within Identity Cloud

Lesson 2: Setting up an Application

    • Describe the tasks for adding a browser-based type application
    • Add a browser-based type application
    • Use an SSO token with a browser-based application

Prerequisite Skills

The following are the suggested prerequisites for successfully completing this course

  • ForgeRock® Access Management
  • ForgeRock® Identity Management
  • ForgeRock® Directory Services
  • ForgeRock® Identity Gateway 
  • ForgeRock® Identity Cloud Essentials

Schedule (iMVP)

Please contact P2L to schedule the dates for this course.