Description
DESCRIPTION: Communicate with clarity online course
Every function and activity that takes place in an organization involves some form of direct or indirect communication. The success of these functions and activities directly depends on the ability of the people in the organization to communicate effectively. This course focuses on the process of creating open communication that increases rapport and productivity. Most people in organizations take steps to work toward “being a better communicator.” In this course, participants will identify concrete steps and processes that will truly help them improve their communications skills. Once these concepts are identified, they will then practice these skills during several role-play and group activities, which will add more depth and solidify their learning.
Communication across the globe has become more convenient thanks to technology; however, it has also made keeping up with the different messages they receive more difficult.
Our constant connections have led to an inability to communicate clearly, which is especially problematic for remote workers.
Many of us have either received or sent unclear messages at some point. In these situations, communication tends to crash and burn, requiring time and effort to rebuild.
How do you communicate effectively? & Why is it important?
Effective communication is the process of delivering, receiving, and comprehending a message successfully between two or more individuals. It involves sharing information between members of your team in a way that reflects what you want to convey, what you say, and what your audience understands.
What role does clarity play ineffective communication?
To keep the reader interested, your message should be clear so that they don’t wonder what you are talking about. Identify the format you want to use with clarity and examine your goal or purpose. Readers shouldn’t have to guess what you’re trying to say.
OUTCOME:
- Describe the five steps to creating open communication
- Assess communication skills and identify areas of strength and development
- Determine the most appropriate method for sharing messages
- Demonstrate the appropriate nonverbal skills to enhance communication with others
- Create assertive statements
- Apply open-ended questioning techniques to increase two-way communication
- Use active ing skills to improve rapport and productivity in the working environment
- Respond effectively when receiving feedback listen
For more information about this course, please check this blog from P2L, as well as this post.
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