DESCRIPTION: Research has proven that our emotional intelligence (EQ) is more reliable in predicting success than our intelligence quotient (IQ). In this course, we explore the topic of EQ and how to develop our own EQ; thereby increasing our success with our career and relationships both inside and outside of the workplace.
What is emotional intelligence? Forbes‘ describes it as a person’s ability to recognize, understand and manage their feelings and emotions, as well as those of others.
Emotional Intelligence can be measured in the following ways:
Relationship management: Includes managing our relationships, connecting with others, leading, controlling conflicts, and cooperating with others.
Being Self-Aware: Having an awareness of our knowledge about ourselves, understanding our behavior, and understanding our emotions.
Motivation: Harnessing our internal resources to perform, act, and achieve our goals.
Empathy: Knowing how others feel and empathizing with them. People who are empathic can relate to their emotions more effectively since they identify with them.
Self-management and self-regulation: Skills that allow us to control our emotions and therefore our responses.
What Are the Benefits of Emotional Intelligence?
Having an emotional intelligence reserve gives us the ability to take care of our physical, psychological, and mental needs — as well as to inspire and lead others.
Conflict resolution is the result of our ability to manage effective relationships and our armor and shield. Success relies on it in numerous ways. Success in our personal lives isn’t limited to the concept of emotional intelligence. The workplace is no exception.
60% of careers are derailed by insufficient emotional ability, such as difficulty dealing with interpersonal problems, incompetent leadership in challenging situations, or lack of adaptability.
For more information, please check this blog from P2L.
- Define emotional intelligence and how it relates to personal and organizational success
- Apply tools to increase personal skills: self-awareness and self-management of personal emotions
- Analyze and interpret online assessment results from the EQ-I Inventory
- Apply tools to increase social skills: recognizing the emotions in others and responding to those emotions