DESCRIPTION: Communicate with clarity online course
In this course, participants will identify concrete steps and processes that will truly help them improve their communication skills. Once these concepts are identified, they will then practice these skills during several role-play and group activities, which will add more depth and solidify their learning.
How do you communicate effectively? & Why is it important?
Effective communication is the process of delivering, receiving, and comprehending a message successfully between two or more individuals. It involves sharing information between members of your team in a way that reflects what you want to convey, what you say, and what your audience understands.
3 Key Ways To Create Clarity in Communication
CLARIFYING YOUR TRUE PURPOSE
Communicate the mission of your organization clearly and stay true to it. Building a motivational and engaged team culture begins with this step. Your staff will feel a sense of belonging when your purpose is communicated clearly, concisely, and consistently to reinforce that they belong to an organization united by a common purpose.
CLEARLY DESCRIBING STRATEGY STATEMENTS
A clear organizational strategy that aligns with your mission must be determined and communicated. Concrete short- and long-term objectives should be clearly communicated to encourage each department and project team to develop milestones, which ultimately support the achievement of organization-wide objectives. The consequences of failure can be severe.
CLARITY ON MAJOR RESPONSIBILITIES
Make it clear what each role is responsible for and what expectations there are. Improve team clarity by encouraging employee feedback so you can better understand the practical needs of your employees. As a leader, you can build a healthy, sustainable culture for your organization by ensuring clarity of purpose, clarity of strategy, and clarity of responsibilities. You can use clarity to drive your people toward a better future instead of allowing disorder or blaming each other for disengagement.
As a result of this workshop, participants will be able to:
• Describe the five steps to creating open communication
• Use active listening skills to improve rapport and productivity in the working environment
• Apply open-ended questioning techniques to increase two-way communication